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WRLSWEB Network Advisory Committee Meeting

         April 10, 2008
                         
         Sparta Free Library

         Minutes

         Members present: Karen Bernau, Cindy Brown, Karen Carr, Shirley 
         Creager, Deb Dagnon, Jim Eliason, Laurie Erickson, Judy Grant, 
         Muriel Gunderson, Meredith Houge, Carol Krett, Deb Lambert, Chris 
         McArdle Rojo, David Polodna, Jeanne Rice, Karyn Schmidt, Mary 
         Waarvik, Rita Wachuta-Breckel, Pamela Westby  
         
         Guests: Randy Dagnon, Noreen Fish, Myrna Paulson, Marcia Sarnowski, 
         Lisa Wagner 

         Meeting was convened by Polodna at 10:06 am.  

         I. Greetings and Introductions/Roll Call.  Roll call was taken as 
         indicated above.  [It was an oversight of the chair that Jim 
         Eliason, the new director of the Necedah Memorial Library was not 
         formally introduced and welcomed.  I apologize for that.  DLP] 

         II. Approval of minutes from February 7 Meeting: Muriel Gunderson 
         noted that the spelling of her first name was wrong.  Motion by 
         Schmidt, seconded by Krett, to approve the minutes of the February 
         7, 2008 meeting with the correction of the spelling of Muriel 
         Erickson's surname.  Carried.  
         
         III. Timing Software -- Update: Deb Dagnon provided a statement on 
         behalf of David Goldfein who was absent.  The LPL board has 
         approved the licensing of the timing software; now a licensing 
         agreement is being reviewed by the city attorney.  The expectation 
         is that the attorney's work will be completed in four to eight 
         weeks.  The cost of licensing the timing software will be $60 per 
         year per computer.  This charge will be billed annually by LPL.  If 
         the installation can be done remotely, Randy Dagnon will handle 
         that and there will be no additional cost.  If on site assistance 
         is needed, a local technician will need to be hired to perform that 
         service.  

         IV. LPL's Short Term Patron Card: Paulson distributed a one page 
         procedural statement that explained this new type of card, designed 
         to address the needs of itinerant individuals who wish to take 
         advantage of library services.  The card is issued for only three 
         months with a check-out limit of five items per day.  Discussion 
         followed about situations other libraries face which might benefit 
         from this type of card.  Any library that would like to offer a 
         short term card should contact Deb Dagnon for assistance in setting 
         up the proper coding.   
                
         V. Replacing Horizon: Deb Dagnon reported that the original target 
         date for implementing a new integrated library system (ILS) has 
         been moved ahead a year to January 2010.  Dagnon also summarized 
         her investigation of vendors' products at the recent Public Library 
         Association conference in Minneapolis, noting that she saw several 
         products but not all that were presented.  The process will remain 
         that a small core team (2 to 4 people) will perform initial 
         investigations and eliminate vendors whose products do not satisfy 
         basic requirements.  Once the choices have been narrowed down to 3 
         to 6 products, demonstrations will be arranged and anyone wishing 
         to observe will be invited to attend.  Then a larger committee (7 
         to 15 members) with broader representation will work through the 
         final selection process.  Polodna proposed, given that we have more 
         time to invest in the selection process, that a preliminary step to 
         develop an list of ideal features and capabilities might be helpful 
         to the core team and allow an earlier opportunity for all members 
         to have input into what the new ILS would look like.  He suggested 
         that the June NAC meeting be devoted exclusively to a discussion of 
         this topic.  Materials can be provided in advance to help members 
         think about what their preferences and desires are, so that they 
         can be prepared to express their ideas at the June meeting.  The 
         group agreed this would be valuable, so it was concluded that the 
         June meeting will be devoted to the discussion of a new ILS for 
         WRLSWEB.  
                  
         VI. Library Card Format: Polodna reported that his two question 
         survey about patron card needs had been answered by about twenty 
         (of thirty-three) libraries which use the system borrower's card.  
         Of those responders, a clear majority favored the card sets, but 
         very few libraries actually need cards at this time.  He then sent 
         around some samples of card/fob sets and noted that some library 
         staff had suggested a redesign of the card would be nice, 
         especially if it could be made more colorful and appealing.  Since 
         we need to order about 50,000 cards to get a price break, and since 
         there is strong interest in the card sets, Polodna wondered if 
         folks would be willing to accept a redesigned card set that was 
         universal -- indicating WRLS/WRLSWEB rather than any individual 
         library.  The rationale for this request was that since the card 
         sets would have barcodes printed on them, trying to order sets 
         unique to each library would commit a significant number of 
         barcodes to cards which might or might not get used.  Going with a 
         universal card would allow the usage of the sets by any library 
         which wanted to offer them.  If we were to go this route, 30,000 
         sets could be ordered and shared among any libraries which thought 
         the sets would be advantageous.  WRLS would continue to have extra 
         separate barcodes for existing card stock and libraries could use 
         both.  Discussion followed with a few points being expressed: 1) a 
         new card design (perhaps a gold card) could be used to promote 
         libraries and WRLSWEB and that could be beneficial beyond 
         satisfying the desires of patrons for different style cards; 2) the 
         current "institutional" design (and color) is helpful because it 
         stands out from all the other cards people carry in their wallets 
         and helps them find their library card quickly; 3) it might be fun 
         to have a choice of designs so a patron could choose the one they 
         liked; 4) there could be separate designs for children and adults; 
         5) a photo depicting the region could offer a pleasant and colorful 
         graphic for the new card.  Each of these ideas was discussed with 
         pros and cons presented.  Those present all seemed to agree that a 
         universal card would be acceptable and having the sets to offer the 
         public would be a beneficial enhancement.  Polodna said he will 
         give this further thought and share his conclusions, and any design 
         ideas, with WRLS members.  It is likely we will order some style of 
         universal card set this year.  
      
         
         VII. Managing Expired Holds: Deb Dagnon wanted to follow up on her 
         recent memo about checking expired holds regularly, emphasizing 
         that especially holds that have been expired for a week or more.  
         Keeping the materials moving is crucial to the system's 
         responsiveness and is the only fair was to treat the other 
         partners.  The discussion turned to the pull list and all were 
         reminded that when one library has the pull list opened on their 
         screen, no other library can look at it because all members work 
         from the same pull list.  So it is important to open the list, 
         print it, and then close so others can use it.  Once you have done 
         your pulling you can go back in and update the list.  

         VIII. Enforcement of WRLSWEB Rules: Polodna noted that the expired 
         holds issue was a segue to this enforcement topic.  The WRLSWEB 
         bylaws and agreements do not specify how rules developed by NAC 
         will be enforced, yet as issues arise it may be necessary to 
         confront a participating library with noncompliance and take 
         actions to enforce the rules.  Polodna wanted to know what strategy 
         should be used and who should be the person responsible for 
         pursuing compliance.  McArdle-Rojo shared information about how 
         SELCO in Minnesota enforces the rules, beginning with a warning and 
         moving to retraining.  Many felt that most cases of noncompliance 
         were due to library staff having forgotten what was required, and 
         therefore additional training would be welcome.  Those in 
         attendance indicated it seemed reasonable that Polodna would be the 
         one to enforce the rules since he already has that role in regard 
         to library law.  Polodna then asked what penalties might be applied 
         if the member didn't readily come back into compliance with the 
         rules.  Denial of privileges and fines were both suggested, though 
         no strong support for either was expressed.  After discussion, it 
         was proposed that the existing rules need to be reviewed and that a 
         clear process for establishing "rules", as opposed to guidelines or 
         suggestions, needed to be presented and accepted by all.  The 
         decision was that at the August NAC meeting, the rules and 
         guidelines would be reviewed and discussed.  Polodna emphasized 
         that no WRLSWEB rule is ever in stone: any can be brought up for 
         review and amendment at any meeting.  
                           
         IX. Additional Issues and Concerns: Randy Dagnon announced that the 
         AVG Anti-Virus license would expire this year and that the cost 
         will go from $4 to $6 per year per computer.  He also noted that a 
         new version would be provided and required at the time that 
         licenses were renewed.  
         
         Waarvik offered a special thanks to Randy for his technical 
         assistance on his recent visits.  Others echoed that.  

         X. Next Meeting: June 5, 2008.  

         XI. Adjournment:  Motion by Carr, seconded by Bernau to adjourn.  
         Meeting was adjourned at 12:00 pm.     
                   

         Respectfully submitted, 

         David Polodna 

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