First try the Overdrive Help. There is lots of helpful information there and someone else has likely already had the same problem you are encountering. This will be the fastest and quickest way to get your question answered.
For information about specific devices, try this link. It contains information on specific platforms (Android, Apple, etc.) along with step by step videos on setting up Overdrive on your device.
Expired Library Cards: Please note, if your library card has expired, you will not be able to download content. Please contact your local library to have your card renewed.
PIN Number: The default is the last four digits of the phone number in your library records.
EPUBs and PDFs can be returned early through Adobe Digital Editions on a computer, or through OverDrive Media Console on a portable device. WMA and MP3s *can’t* be returned early.
Be careful to choose the right format for your computer or device– the Kindle link is easy to hit instead of EPUB for instance.
Not all publishers offer their catalogs for libraries or in all formats– we are always happy to see if any particular title is available to libraries in the desired format.Timing is critical: patron has 72 hours from when the notification email was sent (consider if it was in the middle of the night), and 30 minutes to move title from their cart to checkout. We urge people to take care of both steps promptly so they won’t lose their holds.